Who We Are

ShilaElixir is a Gilgit-based brand offering 100% pure Himalayan Shilajit. Our website address is: https://shilaelixir.com

Information We Collect

When you place an order or contact us, we collect the details you provide — your name, phone number, email address, and shipping address. When you browse our website, we may automatically collect limited technical data such as your IP address, browser type, and pages visited, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and deliver your orders, to contact you about your order status and respond to your enquiries, to send promotional updates or offers only if you have opted in, and to improve our products, website, and customer service.

Sharing Your Information

We do not sell your personal data. We share it only with trusted partners who help us run our business — for example, courier and delivery companies to ship your order, and payment providers to process transactions. These partners access your data only to perform their services for us.

Cookies

Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, though some website features may not work as expected.

Data Retention

We keep order information for as long as needed to fulfil your order and to meet legal, accounting, and reporting requirements. If you leave a comment on the site, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. If you have an account on this site, you can also request an export of your personal data. To make a request, contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: shilaelixir@gmail.com
Phone / WhatsApp: +92 314 555 4110
Address: New Nagral, Near Yadgar Chowk, Gilgit City, Pakistan